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Any Bt phone bill payers??

Posted: Sun Feb 03, 2008 2:22 pm
by Timmo
Recently got my bill for december/jan period and noticed soemthing a little odd,
my package with Bt is Option 2 which is free evening and weekend calls inc. bankholidays,
now happened to notice that on my bill i have been cgharged for making calls on Christmas day! Now as Christmas day with exception of some Muslim countries is an international holiday and in the U.K. classes as a Bank holiday calls on Christmas day should be classes as free!

its not the cost of the calls thats the issue but the principle of it!

might be worth checking your bills incase they have charged you too when they shouldnt!

have emaild BT so will see what they reply with!!

thought may be of interest to any of you with BT!

Posted: Sun Feb 03, 2008 8:17 pm
by docchevron1472
Just checked my bill, and you're right.
Thieving ba$tard$.
I shall ring them in the morning and play merry hell with the scrotes..
Ta for the heads up, I'd never have bothered to check!

Posted: Sun Feb 03, 2008 9:35 pm
by AlanS
Do you guys have anything like this over there?

http://www.engin.com.au/

Costs me A$14.95 a month for all local and national calls regardless of how many I make and how long I'm on the phone, plus phone rental from Telstra (Oz = to Bt) and 3.5 cents a minute to the UK and 22 cents a minute to mobiles.
Great service and reception and you don't need to be tied up on a contract unless you want to be.


Alan S

Posted: Tue Feb 05, 2008 3:23 am
by docchevron1472
Thats not bad darts that Alan.

I dont homnestly know if we have deals like that over here or not TBH.
I'm lazy and just went with BT.
Although they've been nothing but grief from the outset and their IT support is rubbish.
I might find the time to actually see if there's anything better out there one day.....

Posted: Tue Feb 05, 2008 12:50 pm
by Timmo
i have to admit that i use my internet phone (orange live box) for most of my daytime cal;ls as its free to uk landlines etc. and my bt one for after 6 when thats free too so if i can avoid it i dont pay for calls lol!

Posted: Wed Feb 06, 2008 2:52 am
by docchevron1472
I just try to avoid talking to anyone, at any time of the day!

Very anti social me....

Posted: Sun Feb 10, 2008 2:09 am
by thanuttiscotsman
hey guys,
its typical for them to do things like this, i hate it when companys muck up and you end up paying for it. ive just bought my first uk house and i called bt to tell them im moving and they told me it was going to cost £124 for them to get an engineer out to my new house to connect the phone when there is already a bt line and plug in the new place. they say its a charge i must pay for the engineer to go out and check it at ther exchange.!! bull me thinks so i told them i will pay off the line rental for the remainder of the contract then to cancel it. so im gonna go with virgin i thinks and get tv, internet and phone for cheaper. but man bt sucks.

rossco

Posted: Sun Feb 10, 2008 12:19 pm
by tim leech
Dont talk to me about bloody BT! The seem to think its acceptable to charge me over £60 a month for landline and internet, I dont use the landline ever and the NET i use maybe for 2 hours a day. :evil:

Needless to say im looking to change providers.

Posted: Mon Feb 11, 2008 9:11 am
by Timmo
bl##dy hell tim, thats two non 16v Bx's a month!!! :wink: :wink: :wink:

Posted: Wed Feb 13, 2008 1:31 pm
by docchevron1472
I pay £50 a month..

Although I do spend alot of time on the internet in the winter months, but thats a set charge anyway.

It is time to change though, BT are utterly sh!te.

Posted: Thu Feb 14, 2008 12:30 pm
by tim leech
Timmo wrote:bl##dy hell tim, thats two non 16v Bx's a month!!! :wink: :wink: :wink:
More like 4 lol

Posted: Thu Feb 14, 2008 7:24 pm
by martyn
I'm paying £20 a month with Talktalk for 8mb broadband, free 24/7 Uk calls & line rental, I just have to pay for the odd mobile & 08** calls, I've been with them over a year and I've never paid more than £22 in a month :D Time to ditch BT Tim, there's plenty of better deals out there.